Terms of service

Terms of Service for Hermosa Studio for Lashes and Brows

Effective Date: November 10, 2024

Welcome to Hermosa Studio for Lashes and Brows ("we," "our," "us"). These Terms of Service govern your use of our website, services, and any products provided through our Shopify-powered store. By accessing our website, making a purchase, or booking a service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services or website.

1. Acceptance of Terms

By accessing or using the services provided by Hermosa Studio for Lashes and Brows, including booking an appointment, purchasing products, or browsing our website, you agree to be bound by these Terms of Service, our Privacy Policy, and any other applicable policies or guidelines posted on our website. We reserve the right to update or modify these Terms at any time, and such changes will be effective immediately upon posting on our website. Please review these Terms periodically to stay informed about any changes.

2. Services and Products

We offer a variety of beauty services, including lash extensions, brow shaping, tinting, and other related services ("Services"). We also offer beauty products for sale through our online store ("Products"). All Services and Products are subject to availability and may be modified or discontinued at our discretion.

  • Services: Services are provided by appointment, and clients may book services online through our website or by contacting us directly. We reserve the right to modify, suspend, or discontinue any service at any time.

  • Products: All Products offered for sale on our website are subject to availability. Prices and descriptions of Products are subject to change without notice.

3. Booking and Cancellations

  • Booking Appointments: To book an appointment, you must provide accurate and complete information, including your name, contact information, and any relevant details about your service preferences. Appointment bookings are subject to availability and confirmation.

  • Cancellations and No-Show Policy: We understand that plans can change, but please notify us as soon as possible if you need to cancel or reschedule your appointment. Cancellations made within [insert time frame, e.g., 24 hours] of the appointment may be subject to a cancellation fee. No-shows will be charged the full price of the service booked.

  • Late Arrivals: If you arrive late for your appointment, we may need to shorten or reschedule your service in order to accommodate other clients. We appreciate your understanding and punctuality.

4. Payment

  • Pricing: Prices for all services and products are listed on our website and are subject to change at our discretion. Any price changes will be reflected on the website.

  • Payment Methods: We accept payment via Shopify Payments, credit card, and other payment methods provided at checkout. Payments for products are processed through our online store, and payments for services are due at the time of the appointment.

  • Refunds: We do not offer refunds for services rendered. However, if you are dissatisfied with a service, please contact us within [insert time frame, e.g., 7 days], and we will do our best to address your concerns.

  • Sales Tax: Sales tax will be applied to all applicable services and products based on your location, as required by law.

5. Account Creation and Security

  • Account Creation: You may be required to create an account to access certain services or features on our website (such as booking services or making purchases). You agree to provide accurate, current, and complete information during the account creation process, and to update your information as necessary to keep it accurate.

  • Account Security: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately if you believe your account has been compromised or if there is any unauthorized use of your account.

6. User Responsibilities

  • Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our services or make purchases on our website. By using our website and services, you represent that you are at least 18 years old or have obtained the necessary consent.

  • Health and Safety: You are responsible for informing us of any allergies, sensitivities, or medical conditions that may affect your ability to receive beauty services. You agree to follow all aftercare instructions provided by Hermosa Studio for Lashes and Brows to ensure the best results from your treatments.

  • Conduct: You agree to use our website and services in a manner that is lawful and respectful. You agree not to engage in any activity that may disrupt or interfere with the operation of our website or services, or violate any applicable laws or regulations.

7. Intellectual Property

All content on our website, including text, graphics, logos, images, videos, and other materials ("Content") is the property of Hermosa Studio for Lashes and Brows and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, distribute, or modify any Content without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Hermosa Studio for Lashes and Brows shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of our website, services, or products. This includes, but is not limited to, damages for personal injury, property damage, loss of data, or loss of profits.

While we make every effort to ensure the quality of our services and products, we cannot guarantee that our services will be free from defects or that our website will always be available without interruption.

9. Indemnification

You agree to indemnify, defend, and hold harmless Hermosa Studio for Lashes and Brows, its affiliates, employees, agents, and partners from any and all claims, liabilities, damages, losses, and expenses (including legal fees) arising from your use of our website, services, or products, or your violation of these Terms of Service.

10. Privacy and Data Protection

Your use of our services and website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our website and services, you consent to the collection and use of your information as outlined in our Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Hermosa Studio for Lashes and Brows. We are not responsible for the content, privacy practices, or actions of third-party sites. We encourage you to review the terms and privacy policies of any third-party websites you visit.

12. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the state or country in which Hermosa Studio for Lashes and Brows is located, without regard to its conflict of law principles. Any disputes arising under these Terms will be resolved in the courts located in [insert jurisdiction, e.g., "the state of California"], and you agree to submit to the exclusive jurisdiction of those courts.

13. Termination

We reserve the right to suspend or terminate your access to our website, services, or products at our sole discretion, without notice, if we believe you have violated these Terms of Service.

14. Changes to These Terms

We reserve the right to modify, update, or change these Terms of Service at any time. Any changes will be posted on this page, and the "Effective Date" at the top of the page will be updated. It is your responsibility to review these Terms periodically for any updates or changes.